Shipping Policy

Processing Time

All orders are processed within 1–3 business days. Orders placed over the weekend may take slightly longer.

Shipping

Once processed, your order will be shipped with an estimated delivery time of 5–10 business days.
We offer free shipping as a thank you to our customers.

How to Place an Order

  1. Visit the product page, select your favourite piece(s), and click "Add to Cart."

  2. Double-check your selected variant (e.g., size, colour) before heading to checkout.

  3. Enter your correct delivery address and click "Continue to Shipping".

  4. On the Shipping page, confirm your address again before continuing to Payment.

  5. Choose from secure, SSL-encrypted payment options:

    • Klarna (Pay later)

    • Credit Cards (AMEX, Mastercard, Maestro, Visa)

    • PayPal

    • EPS

    • Sofort

  6. Click "Complete Order" and follow the steps for your selected payment method.

Need Help?

Our customer care team is here for you. If you have any questions or run into issues, don’t hesitate to reach out — we’re always happy to help!
📧 info@selenaejewels.com